Fannie joined the Company in 2013. Fannie has experience from the customer side as a coordinator for a Network Operator in Umeå. Fannie coordinates and handle our customer support and she also plan and organizes our product releases. Fannie holds a MSc in Business and Economics from Umeå University.
Everything begins somewhere, and our beginning was in the north of Sweden. COS Business engine was founded in 2008, which is not that long ago but in the infancy of fiber infrastructure technology. In 2009 the Swedish parliament ratified a government order that in 2020, 90 % of all households should have access to high speed internet, symmetrical 100 Mbit/s. Due to a very successful development the goal was raised in 2016, so that 95% should have 100 Mbit/s in 2020 and in 2025 98% of the Swedish households should have access to 1Gbit/s (1,9% should have 100Mbit/s and 0,1% at least 30Mbit/s).
This digital evolution in Sweden has only been possible due to the very high grade of automation of the fiber business and with an Open Access approach where take rates often exceed 80% and customers have a variety of providers to choose from, or being able to keep their existing provider independently of who builds the fiber network.
Swedish society has also become more digital native and being able to work from home was not a problem when Covid came. Sweden is also very high ranked in the tech industry with famous companies like Spotify, Klarna, Mojang, King, Skype, IZettle, Truecaller etc etc
It is in this context COS was built up and has been focusing in developing a software to support this nationwide rollout of a new high speed and robust digital infrastructure in Sweden. With the same focus and vision from day one COS now supports other countries all around the globe with similar challenges.