Everything begins somewhere — and ours began in the north of Sweden.
COS Business Engine was launched in 2008, at a time when large-scale fiber-to-the-home deployments were still early in many markets. The company behind the platform, COS Systems, was founded in 2011.
Sweden’s fiber journey accelerated quickly. In 2009, the Swedish government set a national broadband ambition: by 2020, 90% of households and businesses should have access to broadband at at least 100 Mbit/s. In December 2016, the strategy was updated and the bar was raised: by 2020, 95% should have access to 100 Mbit/s, and by 2025 Sweden should be “fully connected” — defined as 98% with access to 1 Gbit/s, 1.9% with 100 Mbit/s, and 0.1% with 30 Mbit/s.
This digital evolution has been enabled not only by investment in infrastructure, but by a distinctly Swedish operating model: high automation and an Open Access approach, where multiple service providers compete on the same network and end customers can choose — or keep — their preferred provider, independent of who built the fiber.
Sweden has also become highly digital-first as a society, which was evident when remote work and digital services scaled rapidly during the pandemic. Combined with a strong tech ecosystem, Sweden became a proving ground for what modern digital infrastructure can enable.
COS was built in this environment — with a clear focus on developing software that helps operators industrialize the fiber business: standardize processes, automate the customer journey end-to-end, and scale operations efficiently through self-service and a strong customer portal experience.
With that same focus today, COS supports fiber operators, utilities, municipalities, and Open Access ecosystems in countries around the globe that face similar challenges: building broadband faster, operating smarter, and making fiber financially sustainable for the long term.
